Swan Lake, Anniversaries of the Heart Pattern 7, by Blackbird Designs...cross-stitch design

Shipping from United States

Processing time

1-3 business days

Estimated shipping times

• Australia : 3 - 5 business days
• Canada : 3 - 5 business days
• North America : 3 - 5 business days
• Europe : 3 - 5 business days
• Australia, New Zealand and Oceania : 3 - 5 business days
• Asia Pacific : 3 - 5 business days
• Latin America and the Caribbean : 3 - 5 business days
• North Africa and the Middle East : 3 - 5 business days
• Sub-Saharan Africa : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Digital downloads
• Items on sale

Privacy policy

Information Collection

To fulfill your order, certain information is required (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information (I cannot see card information), and the details of the product that you’re ordering.

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I rely on a number of legal bases to collect, use, and share your information, including:

*specific information is needed to fulfil your order, to settle any disputes, to provide customer support, and ensure delivery.
At this time I do not have a newsletter/mailing list, so would not ask for consent to place you on it.

*if necessary to comply with a legal obligation or court order or in connection with a legal claim.

*providing and improving my services.

*to comply with the Etsy Seller Policy and Terms of Use.


Personal information will only be used to contact buyer in regards to order, ship order, follow-up to ensure delivery, settle any dispute, and/or tax purposes.

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Information Sharing

Etsy...to fulfil purchase.

USPS...to ship item(s).

Compliance with any and all laws.

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Data Retention

*Personal information will be retained to fulfill order.

*Resolve any legal disputes

*Tax purposes

*Data will be held for up to 4 years.